Signing for an RX that is PUBLIC ~ Left for everyone to see your RX # and signature

by Tina W.
(The Midwest)

Public Signatures And RX Numbers at the Pharmacy

Public Signatures And RX Numbers at the Pharmacy

I want to know if it is in violation to sign a paper next to your RX number when picking up your RX?

This is a public paper.

I believe there are 15-20 slots there that can be signed.

When picking up my RX and that of my children and grandchildren. The cashier and pharmacy tech said they will not give us our medicine until we sign.

There was an instance where someone contacted my daughter's ex-husband and told him that the children were on medicine.

I have a restraining order against him. This poses a problem! When I talked to them about the problem the tech at the register told me if I didn't like signing the paper then I could go somewhere else.

I talked to the manager and I was assured that they were working on getting an electronic signing.

This has not happened so far and they still will not give me the RX without signing.

Please let me know what is right.

Thank you, Tina

Comments for Signing for an RX that is PUBLIC ~ Left for everyone to see your RX # and signature

Average Rating starstarstarstarstar

Click here to add your own comments

Jun 08, 2017
Rating
starstarstarstarstar
Answer: This Seems to be a HIPAA Violation
by: Ronald

The Health Insurance Portability and Accountability Act of 1996 was established for the protection of patient information such as health status, age, and date of birth; from third parties.

This law is applicable to all health workers not only doctors but also pharmacists, pharmacy techs, and other pharmacy staff.

In this particular scenario if the prescription number contained personal information, then right away, it is a violation of HIPAA because according to HIPAA laws the pharmacist owes a duty of care to ensure the privacy of your personal information such as your name, addresses, age and personal identity which is tied to you.

This is called "personally identifiable information." The pharmacist and pharmacy staff owe a confidential duty and hence must make a reasonable effort to protect personally identifiable information.

Under Title 1 of the HIPAA laws it provides that this information must remain confidential for the patient and under the privacy law it provides that in order for the information to be passed to another person, one must have consent from the patient to disclose information to a third party.

In this particular case they violated the HIPAA laws by failing to safeguard your children's/grandchildren's health status--as we can see that someone had contacted your daughter’s ex-husband informing him that the children were taking medication; hence they violated the HIPAA law.

You and your family have a right to lodge a complaint regarding this situation, against the pharmacist/pharmacy/pharmacy tech for your information being disclosed to third parties. They can file a case at the Department of Health and Human Services offices claiming that the privacy rules have not been adhered to by the pharmacy. The civil rights department will deal with investigating the complaint brought to them and would give remedies such as the possibility of suspension of the pharmacy employee(s) license and/or monetary fines levied against the pharmacy, and/or the upgrading of their prescription signature system.

Good luck!

Jun 08, 2017
Rating
starstarstarstarstar
Answer: This Seems to be a HIPAA Violation
by: Ronald

The Health Insurance Portability and Accountability Act of 1996 was established for the protection of patient information such as health status, age, and date of birth; from third parties.

This law is applicable to all health workers not only doctors but also pharmacists, pharmacy techs, and other pharmacy staff.

In this particular scenario if the prescription number contained personal information, then right away, it is a violation of HIPAA because according to HIPAA laws the pharmacist owes a duty of care to ensure the privacy of your personal information such as your name, addresses, age and personal identity which is tied to you.

This is called "personally identifiable information." The pharmacist and pharmacy staff owe a confidential duty and hence must make a reasonable effort to protect personally identifiable information.

Under Title 1 of the HIPAA laws it provides that this information must remain confidential for the patient and under the privacy law it provides that in order for the information to be passed to another person, one must have consent from the patient to disclose information to a third party.

In this particular case they violated the HIPAA laws by failing to safeguard your children's/grandchildren's health status--as we can see that someone had contacted your daughter’s ex-husband informing him that the children were taking medication; hence they violated the HIPAA law.

You and your family have a right to lodge a complaint regarding this situation, against the pharmacist/pharmacy/pharmacy tech for your information being disclosed to third parties. They can file a case at the Department of Health and Human Services offices claiming that the privacy rules have not been adhered to by the pharmacy. The civil rights department will deal with investigating the complaint brought to them and would give remedies such as the possibility of suspension of the pharmacy employee(s) license and/or monetary fines levied against the pharmacy, and/or the upgrading of their prescription signature system.

Good luck!

Click here to add your own comments

Join in and write your own page! It's easy to do. How? Simply click here to return to HIPPA Question Invitation.

Back to Home

[?]Subscribe To This Site
  • XML RSS
  • follow us in feedly
  • Add to My Yahoo!


Didn't find what you were looking for? Use the box below to search this entire site.

Custom Search


Recent Articles

  1. Improving Pharmacy Safety Culture

    Oct 16, 17 10:29 PM

    This page discusses ways of Improving Pharmacy Safety Culture - Focusing on Work Environment, Processes and Procedures, not Personnel

    Read More

  2. Pharmacy Root Cause Analysis

    Oct 16, 17 09:55 PM

    Pharmacy Root Cause Analysis (RCA) - What is an RCA? How can it help PharmTechs and Save Lives?

    Read More

  3. How much dextrose is in D10W in a 250 bag?

    Oct 15, 17 04:54 PM

    In D10W, how much dextrose is in a 250mL bag?

    Read More

  4. WHAT IS 2/3 OF A 45 DAY SUPPLY?

    Oct 15, 17 04:29 PM

    WHAT IS 2/3 OF A 45 DAY SUPPLY?

    Read More

  5. Is the HIPPA law broken when my pharmacist shares what drug class my RX is in while I pick the RX with my friend?

    Oct 01, 17 10:24 PM

    I was at the counter yesterday with a co-worker picking up my prescription. The pharmacist did not like the way I signed my name on the machine. He stated

    Read More

  6. Days Supply Question - #60 pills: Take 2 & 1/2 tablets daily

    Oct 01, 17 10:09 PM

    If I had 60 pills on my rx, and I take 2 and 1/2 tablets daily, how long will the prescription last me (day supply)?

    Read More

  7. Pharmacy Math Question: How many full bottles (10 pills/bottle) and additional tablets needed to fill this prescription?

    Oct 01, 17 09:47 PM

    How many full bottles and additional tablets needed? If days supply needed is 45 and dosage = 1 tab daily, and there are 10 tablets per bottle.

    Read More

  8. Is it Against the HIPPA Law if you confirm that someone goes to your pharmacy, but not share what meds they are on?

    Sep 30, 17 10:42 PM

    Is it violating hippa to tell someone a patient goes to your pharmacy but that you can't release any information about him or her?

    Read More

  9. HIPPA Violation? Tech accessing pharmacy records of boyfriends ex and child

    Sep 30, 17 10:31 PM

    My ex (who I have a contentious relationship with) recently started dating a pharmacy tech. I have not used that particular local pharmacy in over a year,

    Read More

  10. Are Security Cameras with Audio Recording A HIPPA Violation at a Pharmacy?

    Sep 30, 17 10:17 PM

    Is it a Hipaa violation to have audio security cameras in the pharmacy?

    Read More

  11. Pharmacy Tech Intentionally Makes HIPPA Violations in RANT on Social Media

    Sep 30, 17 09:53 PM

    I have a fellow tech who went on Facebook in a rant and exposed this guy for having a STD, she exposed his name as well and was a customer at our pharmacy,

    Read More

  12. Days Supply Question on Rynex PE: 1/4 to 1/2 tsp po q4-6h prn cold symptoms

    Sep 27, 17 09:33 PM

    Rynex PE 1/4 to 1/2 tsp po q4-6h prn cold symptoms #6oz What is the day supply? What is the dispensed quantity?

    Read More

  13. How long must PA Pharmacies maintain their original prescriptions?

    Sep 16, 17 07:44 PM

    How long must a PA pharmacy retain an original prescription?

    Read More

  14. Days Supply Question - 480 ml solution: 15 ml by mouth every 6 hours as needed

    Sep 16, 17 04:53 PM

    What is the days supply in this question?

    Read More

  15. What is the percentage strength of this NEW, Efudex-like compound?

    Sep 15, 17 11:46 PM

    Efudex cream is 5% flurouracil and is available in a 25 gram tube. What would be the new percentage strength if in the compounding lab, you added an additional

    Read More