Overwhelmed
Pharmacy Technician

As a pharmtech, it's likely you have been or are an Overwhelmed Pharmacy Technician.

It’s a common feeling that happens most often when you are pressed for time with helping customers and getting what needs to be done accomplished in a time frame that seems all too short and unforgiving.

The good news is that there are simple, straightforward techniques that will help you feel more comfortable in the job while still getting what you need done accomplished.

Keep in mind that not every day is going to be a perfect one and it’s how you deal with the unexpected that will help mitigate the feelings of being overwhelmed.

Still, there are some techniques that you can embrace that will help you manage your time more efficiently and make the bad days seem not so bad after all.

Plan Each Day

This is something that you should start the night before so you can get ready for the next day.

Take a few minutes and write down what needs to be accomplished and set up a reasonable time schedule so that it can be done.

The tasks that you may choose may be a little reorganizing, improving a specific aspect of your service, or setting a goal of working more efficiently.

Whatever it is that needs to be accomplished, write it down and make that your plan for the day.

It may seem counter-intuitive at first since you are adding something that you otherwise might not have considered, but in truth you are making more time to get something accomplished and that can make your day become more productive.

Improve an Aspect of Your Service

Over the course of a few days, a week, or longer, examine the services you provide and see which ones can be improved.

It may be something obvious or it may be minor, but working to improve a specific aspect of what you do will make your time more productive. Plus, it may deal with an issue that otherwise might have you feeling a little overwhelmed.

For example, if your typing skills are not the fastest, it’s easy to feel overwhelmed if you have some typing to accomplish while other jobs need to be done.

By improving that aspect of your services, you will feel more in control and get things done quicker and more efficiently.

Use Time Efficiently

One of the most common mistakes that pharm techs and many other people make is the idea of working long, hard hours because they have so much to do.

The truth is that if you indeed have that much to do, then you need to hire some help. Otherwise, it’s far better to use the time you have efficiently and get a good night’s sleep that will help you feel better in the morning.

When you plan your tasks, one aspect you need to consider is making the most out of the time you have.

In most cases, you can identify areas that are pulling away from the time needed to get important activities accomplished, so work to reduce your downtime and increase what you get done so that by the end of the day you are going home instead of working late hours.

Letting Customers Know You Care

The good news is that there are many little things you can do to let the customer know you care without taking away your time.

It’s a lot easier to deal with the feelings of being overwhelmed when you are showing to your customers that you care about them and what they provide to your business.

  • Say “Good Morning”, “Good Afternoon”, or “Good Evening” when You Greet the Customer
  • Smile
  • Repeat the Information They Present so You Get It Right
  • Answer their Questions in Prompt, Professional Manner
  • Thank Them as They Leave

All these techniques do not take away from your other tasks and they help bolster your mood.

While you will get the occasional irate customer, you can avoid many mistakes or misunderstandings by paying a little more attention and greeting each customer as if they were the only ones in your business.

A “thank you” on their ticket is another way of letting them know your care.

How to Deal with Delays

There are many things that will happen which may interfere with what you set out to accomplish each day. For example, a question from a customer may turn into a chatting session that before you know it takes away precious time from helping other customers or delaying your other tasks from getting accomplished. 

If the conversation is idle chatter, then you should politely break it off by telling them you have other customers or tasks that need to be addressed, but you would love to talk to them later.

If they require more information, you can jot it down and send them an email or phone call later so they will have their questions fully answered.

Delays can come from many sources such as waiting for a shipment to arrive or buffering on your computer.

When a delay like that occurs, use the time to get something else accomplished that was part of your plan for the day.

By doing something that needed to be addressed, you can help alleviate any feelings of being overwhelmed while waiting through the delay.

It's Not the End of the World

For pharm techs, there will be days when bad things happen that upset your plans and set you back.

There is no avoiding that and instead of fretting about something that was beyond your control, it is far better to accept it and chalk it up to bad luck. By keeping it all in perspective, you can help mitigate the effects of having a bad day or unexpected incident which only makes things worse.

The sun will rise tomorrow and you will have a chance to get back on track.

So, keep all of this in mind when it seems like the end of the world, because it’s not.

Premium PharmTech Package

Grab this Collection of OVER

25 E-Books/Reports!

Volume #1

Volume #2

Exclusively from 
Pharmacy-Tech-Resources.com ONLY

So, you've found this page and you're wondering "What is the Premium PharmTech Package and Why Am I Going to Invest in it "STAT"?"

Clearly you need to know how this Premium Collection of e-Books and e-Reports has the potential to impact your life, improve your career, your job satisfaction, your workplace relationships, and maybe even your income. Can an collection of digital downloads do that? Read on...

I'd like to get this collection into the hands of as many Techs as possible, so we have lowered the price: Normally $24.99, but NOW, only $19.99 for a LIMITED TIME ONLY.

Add to Cart View Cart
Buy Now

This Fantastic Collection of 25 e-Books and e-Reports is Hand-picked just for you.  You see, I'm pretty sure I know something about you...

  • Have you made your share of mistakes? (Don't worry, we're all human. Everyone of us has.)  Coping with Pharmacy Errors, an e-Book resource I wrote that even I turn back to now and then; is included in this package.
  • are you tired of the head honcho pharmacist getting in your face and micromanaging every little detail of your job?  (Enter my Best Practices for the Assertive PharmTech  e-Book, with proven techniques to help you manage your workplace relationships, included.)
  • are you confused/lost when it comes to the minutia of how to override every last insurance rejection?  (Theres an easier way. Enter Resolving Insurance Rejections (now with Every DUR Code) a quite Handy e-Book, included.

What would you pay to learn...

  • The exact steps to follow to stack the deck in your favor in order to get yourself a raise.  (See Keys to PharmTech Career Success e-Book, included.

Imagine, just for a moment, what work would look like for you, after you invest in yourself and get this VALUABLE, JAM-PACKED e-Book Package... and apply what you've learned...

  1. You now recover and learn from your mistakes a little bit faster.
  2. You are now more assertive and know how to better handle coworker and customer relationships.
  3. You understand how to quickly resolve more Insurance Rejections 
  4. Maybe you've even earned a well-deserved raise! (Congrats!)

These examples are just the "tip of the iceberg" on all the stellar content you will soon be reading and applying.  

While you're sitting there reading this page, you begin to understand why you can't afford to waste any more time getting less than everything you deserve in your pharmacy tech career.

As you think about what you need in your career, you begin to realize that you have only one choice to make, and that is to invest in yourself and grab this Premium PharmTech Package.

Scroll down to see all of the resources (PDF digital downloads) included in this UNBELIEVABLE Deal...

Premium PharmTech Package

Powerful and Invaluable Knowledge from an

Experienced Pharmacy Insider is YOURS:

Take Months off your Learning Curve!

Let this Premium E-Book Package

help you, so you won't have to reinvent the wheel!

Invest in yourself and your career!

You are clicking on the "Buy It Now" button ;)

and Checking Out Now

(before this SPECIAL OFFER goes AWAY for Good)

I've made it easy for you: You can even use Paypal!

Normally $24.99, but NOW, only $19.99 for a LIMITED TIME ONLY.

 
Buy Now

Back to Home

New! Comments

Have your say about what you just read! Leave me a comment in the box below.
[?]Subscribe To This Site
  • XML RSS
  • follow us in feedly
  • Add to My Yahoo!


Didn't find what you were looking for? Use the box below to search this entire site.

Custom Search



Recent Articles

  1. What is day supply take 1 tab on tues and thurs with 30 tabs

    Dec 04, 18 09:06 PM

    What is day supply if I take 1 tablet on Tuesday and Thursday with a quantity of 30 tabs?

    Read More

  2. DUR Rejection Codes

    Nov 27, 18 11:16 PM

    DUR Rejection Codes - Conflict Codes, Professional Service Codes, Result of Service Code, & Level of Effort Field

    Read More

  3. How Does Nalexone Nasal Spray Help an Overdose Victim?

    Nov 23, 18 08:43 PM

    This page discusses, "How Does Nalexone Nasal Spray Help an Overdose Victim?"

    Read More

  4. Medicare Part D

    Jul 31, 18 10:26 PM

    This page answers questions about Medicare Part D, the prescription drug benefit offered by Medicare. Topics include: Who is eligible? What are some of the Costs? Factors to Consider when choosing a p…

    Read More

  5. What are some strategies the FDA has implemented, which help prevent medication errors in the pharmacy?

    Jul 29, 18 06:23 PM

    It seems like some of the errors that have been recently made by our pharmacy techs are actually really preventable. Does the FDA do anything about

    Read More

  6. Osmolarity/Hospital Potassium Infusion problem (3 Part Question)

    Jul 29, 18 05:24 PM

    At 3:00 P.M., a pharmacist received an order to add 30 mEq/L of potassium chloride to the already running intravenous fluid for a patient. After checking

    Read More

  7. HOW MANY DAYS EARLY CAN I GET MY XANAX PRESCRIPTION REFILLED ?

    Jul 29, 18 05:12 PM

    My pharmacy tells me I can get it 3 days early but then they wont fill it but 2 days early. Is the law on Xanax 2 or 3 days ?

    Read More

  8. pharmacy technician exam

    Jul 13, 18 10:36 PM

    I am looking for a tutor to help me prepare for the pharmacy technician certification exam. I live in area code 85373. Can anyone recommend a tutor?

    Read More

  9. Bromfenac(bromday) 0.09% When can I get a refill?

    Jul 13, 18 10:25 PM

    I am to instill 3 drops into both eyes 3 times a day. Received prescription, of 3 bottles/vials, on 16 Mar 18 and need to know how to figure how long

    Read More

  10. Is Publicly mentioning the name of the drug the patient is on a HIPPA violation?

    Jul 13, 18 10:17 PM

    If the name of the drug is mentioned in order to further assist the patient with getting them the medication, is this a violation of hipaa?

    Read More

  11. What is a "Root Cause Analysis"? And how does a pharmacy create "healthy safety culture"?

    Jul 13, 18 09:56 PM

    Recently there was a wrong-drug mistake at the pharmacy I'm employed at as a technician. One of my tech friends (who works at a different pharmacy) asked

    Read More

  12. What is the Correct Dosage for Protamine Sulfate After Receiving 3,000 units of Heparin?

    Jun 28, 18 11:01 PM

    The intern sent the following orders down: Mr. Brown, 50 mg protamine sulfate STAT. You check Mr. Brown’s chart, and he received 3,000 units of heparin.

    Read More

  13. Prior Authorization Rejection

    Apr 10, 18 11:13 PM

    This page covers what a Prior Authorization is and why it happens.

    Read More

  14. My 10 yr olds prescription -- Is The Following Situation a HIPPA Violation?

    Apr 10, 18 10:00 PM

    I know someone who is a pharmacy tech. My 10yr.olds medication was called into the pharmacy she works at. Her daughter and my daughters have an on-off

    Read More

  15. My Pharmacy told my mom that I didn't pick up my meds. Is this a Hippa Violation?

    Apr 10, 18 09:26 PM

    My pharmacy told my mom I didn't pick up my meds. Yes, I do have same last name but I have a different address; for all they know, that wasn't my mom.

    Read More