Refill too soon after a disaster

by Mike
(Texas)

If a disaster is declared in Florida and a person walks into a pharmacy in New York, claiming he was caught in the disaster, has lost his meds and needs a refill too soon, what am I required to do?

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Refill Too Soon After a Disaster Answer
by: David Shedd

I would think that a phone call to the patients insurance company would probably be enough. Explain to them the situation. They will let you know what their policies are for this type of situations. The worst case scenario would be that you fill the prescription for cash and it would be up to the patient to get reimbursed from their insurance company. This is what happened when I encountered a similar situation in New Hampshire several years back. The customer's house had burned down and she wanted to get her prescriptions renewed and they were refilling too early. I called her insurance company and they instructed me to fill her prescriptions for cash and they would reimburse her directly.

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