Pharmacy Aides

Pharmacy aides carry out administrative duties in pharmacies. Usually aides are cashiers or clerks.

Bookmark and Share

They usually carry out clerical duties like stocking shelves, handling money, answering phones, and other jobs as designated by pharmacists or senior pharmacy technicians.

Some states have a bit of overlap in the job titles/duties of aides and pharmacy technicians. Aides usually work with and interact with pharmacy technicians on a daily basis.

At the pharmacy I work at, the aides usually do the intake of prescriptions.

Pharmacy Aides:

  • accept prescriptions, (for mor information about prescriptions, see What Is A Prescription?)
  • ask if the person has gotten prescriptions at our store before (in other words, do we have a profile in our database for them yet)
  • ask if their address/phone/prescription insurance is all current (this is crucial for correct billing and copay information... and therefore, good customer satisfaction)
  • ask about any medication allergies (this is essential!! If current allergies are not asked about, the patient could recieve a product they could have an allergic reaction to)
  • and give the current wait time (so the customer would know how long they will be waiting or when they'll be back for the order)

The responsibilities of aides at the independent retail store I worked at include:

  • light cleaning,
  • filing of original and phoned in prescriptions,
  • filing of narcotic prescriptions,
  • greeting and assisting customers,
  • ringing up customers at the register (processing credit/debit cards, Flexible Spending Account cards and handling cash),
  • and asking a pharmacy technician or pharmacist for assistance when necessary.

Aides (just like technicians) will refer all questions about prescriptions, health matters, and information about drugs to a pharmacist.  Even pharmacy technicians MUST refer clinical-type questions about medications, interactions, side effects, etc, to the pharmacist.  

Sometimes retail pharmacy technicians will start out as aides. Working as an aide is a good way to “get your feet wet” in the pharmacy field.

Often their skills as an aide give them a good grounding in how a pharmacy works.

It definitely gives them a head-start on delivering excellent customer service.

It gives them a “bigger picture” vantage point and gives them the advantage of developing better problem solving skills as a technician.

Top of Pharmacy Aides

Back to Home

New! Comments

Have your say about what you just read! Leave me a comment in the box below.
[?]Subscribe To This Site
  • follow us in feedly
  • Add to My Yahoo!

Didn't find what you were looking for? Use the box below to search this entire site.

Custom Search

Recent Articles

  1. 1 cap po tid x10/7 days amoxicillin 500mg

    Mar 17, 19 09:58 AM

    Amoxicillin 500 mg 1cap po tid x 10/7

    Read More

  2. I got thirty pills for Vicodin 7.5 my dr wants me to take half a pill in the morning and whole pill at night how long should that last me

    Mar 15, 19 11:57 PM

    I got 30 Vicodin I have to take a half of pill in the morning and whole pill at night how long should my script last me

    Read More


    Jan 13, 19 07:44 PM

    The USP797 rules state that no jewelry can be worn in the I.V. clean room setting because it wouldn't be sterile. I was wondering if silicone rings would

    Read More

  4. Did my pharmacist violate hips law today

    Jan 13, 19 05:34 PM

    While approaching my pharmacy counter today my pharmacist very loudly said Nicole I found out what was wrong with your suboxane P.A.Your Dr. Office done

    Read More

  5. When can it be refilled? 35 pills, 3 times a day, so it's not even.

    Jan 13, 19 04:50 PM

    35 pills, 3 times a day, so it’s not even. When do I refill?

    Read More

  6. Day Supply: Take 1 tab TID #100

    Jan 13, 19 04:26 PM

    Take 1 Tablet TID, dispense #100 Refills 2 What is the days supply for insurance?

    Read More

  7. IV vs. Oral Medication Pharmacology - Absorption or Metabolism

    Jan 13, 19 03:57 PM

    When a drug is given IV rather than orally, it eliminates the need for what? Absorption or Metabolism?

    Read More

  8. A question about Synthroid Vs. Sintrocid and drug milligrams?

    Jan 13, 19 03:37 PM

    What is the difference in 0.112mg in Synthroid and 100mcg in Sintrocid from Mexico? Would this be the same dosage?

    Read More

  9. Wondering About How Many Percocet Should be in my Bottle?

    Jan 13, 19 02:17 PM

    I had a prescription filled for my #120 Percocet on February 18th, how many of the pills should be in my bottle on March 16th? The directions are for me

    Read More

  10. How Does Nalexone Nasal Spray Help an Overdose Victim?

    Jan 01, 19 07:07 PM

    This page discusses, "How Does Nalexone Nasal Spray Help an Overdose Victim?"

    Read More

  11. Fioricet Script is for 60 pills take 2 every 8 hours How many days supply is that?

    Jan 01, 19 06:34 PM

    I have a script for Firocet. It says take 2 pills every 8 hours. It was written for 60 pills. How many days of supply is it?

    Read More

  12. Is it still a 20 day supply if “as needed” is written?

    Jan 01, 19 06:28 PM

    Percocet 5/325, qty: #60, take 1 tablet by mouth 3 times a day as needed for severe pain. Is this a 20 day supply, even though it says, “as needed?” Will

    Read More

  13. Suboxone film take 2 and 1/2 per day given quantity of 70.

    Jan 01, 19 06:16 PM

    How many days will #70 Suboxone Film last at a dose of 2 & 1/2 per day?

    Read More

  14. Diphenhydramine 25mg tablets Days Supply 2 tabs po qid #40

    Jan 01, 19 05:53 PM


    Read More

  15. Tresiba 200 units/ml insulin, 60 units sq qd: Days Supply and Quantity Questions

    Jan 01, 19 05:39 PM

    Tresiba 200units/ml 60 units sq qd How many individual pens will be used in 30 days and how many box(es) will be needed for a 30 day supply?

    Read More